The Tourism Police in Sri Lanka is a specialized branch of law enforcement dedicated to ensuring the safety, security, and well-being of tourists visiting the country. This service aims to provide a safe and enjoyable experience for travelers by addressing concerns that may arise during their stay. Here's an overview of the Tourism Police service:
Key Features of Tourism Police Service in Sri Lanka.
1.Dedicated to Tourist Safety:
The Tourism Police are specifically trained to deal with issues that affect tourists, such as scams, thefts, and other safety concerns. They are deployed at major tourist destinations, airports, and key tourist hubs.
2. Presence in Major Tourist Locations:
The Tourism Police are stationed at popular tourist spots such as Colombo, Kandy, Galle, Nuwara Eliya, and coastal regions like Mirissa and Bentota. They are also present at airports (like Bandaranaike International Airport) to assist arriving travelers.
3. Assistance with Tourist-related Issues:
The Tourism Police provide immediate assistance to tourists in case of emergencies, lost items, or disputes. They can help resolve problems with local businesses, transport, or lodging.
4. Emergency Contacts:
Tourists can contact the Tourism Police by dialing the 1912 hotline. This service is available 24/7, ensuring that tourists can reach out for help in case of any emergencies or issues they encounter during their travels.
5. Language Assistance:
Officers in the Tourism Police service are often proficient in English and sometimes in other languages, making it easier for international tourists to communicate their needs and concerns.
6. Promoting Safe Travel:
In addition to providing direct assistance, the Tourism Police also focus on promoting responsible tourism and ensuring that travelers follow local laws and regulations. They collaborate with other tourism-related authorities to maintain a welcoming and secure environment.
Services Provided by the Tourism Police:
- Help with lost property: Assistance in locating lost belongings like passports, wallets, and bags.
- Resolution of disputes: Intervening in cases of disputes between tourists and service providers (hotels, transport companies, etc.).
- Health emergencies: Coordinating with health services in case of accidents or medical needs.
- Tourist information: Providing information on local attractions, transportation, and emergency contacts.
- Preventing and addressing crimes: Dealing with issues like fraud, scams, or theft that might target tourists.
How to Contact the Tourism Police:
- Tourism Police Hotline: Dial 1912 for assistance.
- Visit Tourist Police Stations: They are available at major tourist locations and international airports.
The Tourism Police are an important part of Sri Lanka’s commitment to providing a safe and secure environment for tourists, ensuring that travelers can explore the country's rich heritage and stunning landscapes with peace of mind.
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